Contact information

Contact Us

We are here to help with questions about our products, orders, shipping, returns, refunds, warranties, and general customer support.

Unguardable

Business Address:
55130 Mainz, Germany

Email:
management@unguardable.de

Phone:
+49 6144 3357990

Website:
www.unguardable.de

Customer Support

For questions regarding an existing order, please include your order number so that we can assist you as quickly as possible.

For damaged or defective products, please include photographs of the product and packaging where applicable.

Orders and Shipping

We ship products from Germany to customers in the United States. Estimated delivery time is approximately 5–8 business days, subject to product availability, carrier schedules, customs clearance, and other circumstances that may affect delivery.

Returns and Refunds

For information about returns, refunds, damaged products, or exchanges, please contact us before sending a product back.

Please refer to our Return & Refund Policy for full details.

Warranty Support

If you believe your product has a manufacturing defect or you need assistance with a warranty claim, please contact our support team with your order number, product details, and a description of the issue.

Contact Us

Unguardable
55130 Mainz, Germany
Email: management@unguardable.de
Phone: +49 6144 3357990